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Floor Care Professional
June 2007

denotes article or column available to members only.

Features
Building Up STEAM: A new way to enhance customer service
Nybakke Vacuum celebrates 75 years
Retain Your Best Workers: How to recognize the stars in your organization
VDTA congratulates Vacuum Month winner
Selling to Schools & Daycares

Columns
The Way I See It by Alex Giftos, Cadillac Vacuum Sales & Service
Guest Editorial by Howard J. Anderson, Stony Brook Sew & Vac & Long View Retail Consulting
Tricks of the Trade by Vincent Ciernick, A-1 Central Vacuum, Inc.
Guest Editorial by Christopher A.D. Beale, Columbus Vacuum Center
Guest Editorial by Benton Neal, Neal’s Vacuum & Sewing
Vacuum World by David Parkes, Electrolux Home Care Products North America
Unfair Advantage Retail by Claude Whitacre, The Sweeper Store
Guest Editorial by John Graham, Graham Communications

Convention Watch
VDTA/SDTA 2007 Summer Convention in Cleveland, OH Information & Registration
VDTA/SDTA 2007 Summer Convention Seminars & Events
Visit these exhibitors & more during the 2007 VDTA Summer Show

Industry News
Kärcher Floor Care launches new Web site
ESSCO announces 14th annual catalog update
HOST®-Racine Industries sponsors The Quick and Easy Guide to Green Cleaning in Schools

Industry Products
Emer USA introduces the Raffaello Power Plus
Dust-Ups now available!
WhisperClean™ canister vacuum improves indoor air quality
New from U.S. Products, the Evolution