The VDTA•SDTA is happy to annouce that our February Dealer of the Month is Chestnut Ridge Sewing LLC, located at 5079 Township Rd 401 in Millersburg, OH. Chestnut Ridge Sewing was originally founded by Tom Beachy in 1985 as a shop dedicated to sewing machine repairs.
Within three years, Tom's business had grown to such an extent that more space was needed, and Chestnut Ridge Sewing moved to a larger building that could accommodate a sales floor with BERNINA products.
Ten years later in 1998, Linda and Frank Mitchell purchased the business from the Beachy family. Together, they kept Chestnut Ridge's reputation for quality service and products alive, and then in 2015 sold the business to employee Dawn Krier. As its current owner, Dawn continues growing and expanding the business with Mike Miller, who has been with Chestnut Ridge since 1994, along with their hardworking staff.
Chestnut Ridge Sewing proudly sells BERNINA products, including several lines of BERNINA home sewing machines, the BERNINA Q24 longarm, the BERNINA Q20 sit-down longarm, and the BERNINA E16 embroidery machine not to mention accessories, software, and Heavenly Sewing Chairs. The store also offers new and used machines for customers with varying needs and budgets.
Services and events include an array of classes and a great machine service package. In February alone, Chestnut will be offering classes such as "Honey Bun Fun" where attendees make a colorful "pouf" ottoman and the "Pickle Pie Club" that meets the first Monday of every month.
As for repair work, Chestnut Ridge's standard machine service package involves: the removal of covers; cleaning, oiling, lubing; checking parts for damage; checking and adjusting timing settings; checking and adjusting specs and adjustments with gauges; testing of functions; adjusting tensions; and sewing out a representative sample of stitches including buttonholes – with the option of same-day service for an additional $20 fee.
Chesnut Ridge Sewing is located very near the Amish community and works with the Amish on various sewing projects. In addition, the store is highly involved with community work, sewing pillowcases to donate locally to hospitals and veterans.
Dawn prioritizes staying in touch with customers via email lists and direct mail, and also by social media outlets that include Facebook, Twitter, and Pinterest. You can also check out their website at www.chestnutridgesewing.com, which displays Chestnut Ridge's products and services with a fun, local flavor.
Every day, Dawn continues to work hard and provide great customer service. Her advice to others in the industry is don't give up, keep at it, and enjoy what you do.
Congratulations to Dawn and Chestnut Ridge Sewing LLC on
Reprinted from Floor Care & Central Vac Professional & SQE Professional, February 2017